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Tennis Australia Insurance - Claims

National Insurance Program

Emerging from COVID-19


Depending on the policy under which you need to make a claim, there are different procedures to follow. Detailed instructions on how to lodge a claim are outlined below.

Group Personal Accident

Step 1:
All claims must be notified to the insurer, Sportscover, within 120 days of the accident or injury occurring. Download a claim form.

Step 2:
Complete all relevant sections of the claim form and copies of original receipts of any medical expenses that have been incurred relating to the accident or injury.

Step 3:
Submit the claim form and additional information (receipts) to asiapac.claims@sportscover.com or fax to +613 8562 9111 or post to:
Sportscover Claims Department
Locked Bag 6003
Wheelers Hill, VIC 3150

Step 4:
Your claims adviser will confirm receipt of your claim. 

Public Liability & Professional Indemnity

Claims made against you by members of the general public for personal injury or damage to their property, that arise from the conduct of your business, are regarded by insurance companies as extremely serious.

If this occurs , it is essential that under no circumstances should any admission of liability or offer to pay, be given to the person concerned. It is also important that you notify Marsh immediately on 1300 130 373 to ensure that your interests are fully protected.

Business Pack

If you need to make a claim for loss or damage under your business insurance policy, contact Marsh as soon as possible on 1300 130 373.

Marsh Advantage Insurance Pty Ltd (ABN 31 081 358 303, AFSL 238369) (“MAI”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226 827) which is a related entity of MAI. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh Advantage Insurance on request.