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CLAIMS

How to make a claim

Claims - Gymnastics

Depending on the policy under which you need to make a claim and when the claim occurred, there are different procedures to follow. Detailed instructions on how to lodge a claim are outlined below.

Group Personal Accident

Step 1:


All claims must be notified to Sportscover within 120 days of the accident, injury or damage occurring. Please notify Sportscover in the following ways:

  • Log onto https://au.sportscover.com/claimrequest/pa and complete the Claim Form Request. This will enable Sportscover to record your intention to claim and allow their office to issue you with all the appropriate claim documents you require to submit your claim or;

  • Download a Claim Form and forward completed form to Sportscover via fax, post or email.

    Sportscover Details:
    Postal: Locked Bag 6003,
    Wheelers Hill, Vic, 3150
    Email: asiapac.claims@sportscover.com
    Phone: 1300 134 956
    Fax: 03 8562 9111

    Your Sportscover Claims Adviser will confirm receipt of your claim


Step 2:
Once you have completed all sections of the claim form and have returned the completed claim form to Sportscover you will then receive your Claim Number and Internet Access PIN via Post or Email.

Step 3:
Once you have received your PIN from Sportscover you can monitor your claim progress by visiting the Sportscover website www.sportscover.com and hit the claims link or you can contact Sportscover direct on the Claims Hotline phone number – 1300 134 956.

 

Public Liability & Professional Indemnity

Claims made against you by members of the general public for personal injury or damage to their property that arise from the conduct of your business, are regarded by insurance companies as extremely serious.

If this occurs, it is essential that under no circumstances should any admission of liability or offer to pay, be given to the person concerned. It is also important that you notify Marsh Advantage Insurance immediately on 1300 306 383 to ensure that your interests are fully protected.
 

All Other Claims

Should you have a claim for any other policy, please contact Marsh Advantage Insurance Limited on 1300 308 702 or gymnasticsaustralia@marshadvantage.com  and we will be more than happy to assist in any way we can.

Claim Difficulties

Should you be having any difficulties with your claim please do not hesitate to contact Marsh Advantage Insurance Limited on 1300 308 702 or gymnasticsaustralia@marshadvantage.com  and we will be more than happy to assist in any way we can.



Marsh Advantage Insurance Pty Ltd (ABN 31 081 358 303, AFSL 238369) (“MAI”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by Jardine Lloyd Thompson Pty Ltd (ABN 69 009 098 864, AFSL 226 827) which is a related entity of MAI. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh Advantage Insurance on request