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Do pet sitters and boarders need public liability insurance?

Scroll any dog sitting or boarding website and the one thing you’ll notice in every sitter’s profile is a selfie of them with a huge grin and a pet they’ve once looked after. If there’s an industry that loves their job and clients more than any other, it’s this one. Until something goes wrong.

The business of pet sitting

Pet sitters’ and boarders’ insurance is one way to cover your business, the furry and not-so furry pets in your care, if an accident happens while performing the job you love. Regardless of whether you work as a casual or full-time pet sitter or boarder, there are a number of different risk exposures that are unique to your industry. 

While there currently is no regulation requiring pet sitters and boarders to have specific insurance in place when looking after a client’s pet, Marsh recommends considering public liability insurance to help cover your business from the unexpected.

What is public liability insurance?

Public liability insurance can help cover your pet sitting or boarding business if a client, their pet or a member of the public is injured due to your business activities. It can also help cover you in instances where damage to a person’s property has occurred.

When liability barks…

The following situations are generic examples of where pet sitters’ and boarders’ public liability insurance may help to cover your business in the event of a claim.

  1. Accidentally damaging your client’s property while staying at their home.
  2. Minding multiple pets can open your business up to the risk of animal verse animal altercations.
  3. Some cats like to wander and some dogs like to dig escape tunnels. While you can put in place preventative measures to try and stop them, there will be situations where they still manage to escape. If a pet under your care was to become injured, on or off the client’s property, you might be liable to pay any expenses associated with that incident, including vet costs.

Go over your policy with a fine-toothed comb

The inclusions and exclusions within an insurer’s public liability policy may vary depending on your provider. Marsh recommends you read your product disclosure statement or contact your provider to learn more about the specific details of your cover.

Don’t just rollover, take the lead with Marsh

Marsh can help pet sitters and boarders take out public liability insurance that’s competitively priced and tailored to meet the unique risk exposures of the pet services industry.

As insurance brokers, our support does not end once your insurance has been arranged. We provide continued support for our pet professional clients and will advocate on your behalf in the event of a claim.

Speak to our team members today and call 1300 361 353 to get a competitive quote for pet service insurance.

Marsh Advantage Insurance Pty Ltd (ABN 31 081 358 303, AFSL 238369) (“MAI”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226 827) which is a related entity of MAI. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh Advantage Insurance on request.