Masters Swimming Claims Instructions
We understand that the unexpected does sometimes occur. We've developed some simple instructions for members and volunteers to help you navigate through the process for a Personal Accident or Public Liability claim.
Public Liability Claims
Claims made against you by members of the general public for personal injury or damage to their property that arise from the conduct of your business, may be covered by your insurer and lead to significant financial liability, therefore insurers take such claims very seriously and require insureds to do likewise.
If you become aware of a claim or potential claim, it is therefore essential that under no circumstances should you make an admission of liability, such as offering to make a payment, to the claimant. Rather, you should notify Marsh immediately on 1300 130 373 or email us at email@example.com.
Personal Accident Claims
All claims must be notified to Sportscover within 120 days of the accident, injury or damage occurring. Please notify Sportscover in the following ways:
Log onto https://au.sportscover.com/claimrequest/pa and complete the Claim Form Request. This will enable Sportscover to record your intention to claim and allow their office to issue you with all the appropriate claim documents you require to submit your claim or;
Download a Claim Form and forward completed form to Sportscover via fax, post or email.
Postal: Locked Bag 6003,
Wheelers Hill, Vic, 3150
Phone: 1300 134 956
Fax: 03 8562 9111
Your Sportscover Claims Adviser will confirm receipt of your claim
Once you have completed all sections of the claim form and have returned the completed claim form to Sportscover you will then receive your Claim Number and Internet Access PIN via Post or Email.
Once you have received your PIN from Sportscover you can monitor your claim progress by visiting the Sportscover website www.sportscover.com and hit the claims link or you can contact Sportscover direct on the Claims Hotline phone number – 1300 134 956.
Phone:1300 130 373.
If you have already lodged a Personal Injury claim and would like to check on the progress please email firstname.lastname@example.org
Sportscover Claims Department
Locked Bag 6003
Wheelers Hill, VIC 3150
Marsh Pty Ltd
PO Box 333
Melbourne VIC Australia 3000
Marsh Advantage Insurance Pty Ltd (ABN 31 081 358 303, AFSL 238369) arranges these insurance products and is not the insurer. When arranging these products, Marsh acts under binding authority on behalf of Sportscover Australia Pty Ltd (ABN 43 006 637 903, AFSL 230914) as agent for Certain Underwriters at Lloyd's.This webpage contains a general overview of the policies, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh on request. Master Swimming Australia receives a financial benefit when a policy is arranged by Marsh, enabling it to continue to provide further services to the members. Marsh makes no representation or warranty concerning the financial condition or solvency of insurers or re-insurers. LCPA No. 21/0177.