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Help protect your small and medium-sized business with public liability insurance 

All kinds of small and medium-sized businesses rely on public liability cover. Help defend your business against third party injuries and property damage claims. Request a quote for public liability insurance today! 

Owner cafe standing outside

Busy cafe

The public liability insurance options available through Marsh can help protect your business if an accident or other incident were to occur - even if you are not at fault. 

Each year, Australia becomes more and more litigious. Small and medium-sized businesses, including sole traders and contractors are often required by law to take reasonable steps to protect third parties and their property from injury and damage. 

Marsh arranges public liability insurance for a range of sole traders, contractors and other small and medium-sized businesses. From market stalls holders to plumbers, we can arrange policies that will inspire greater confidence right across the business community, so they can get on with what they do best.



Professions and industries we support

Event organisers Pet service professionals Trades and Services Real Estate Agents & Landlords
Fitness & Health Professionals Fine Arts Education Industry Consulting & business professionals
Franchisees Entertainment industry Travel industry Aviation industry


Contact us to arrange a Public Liability Insurance quote for your business.



Why purchase public liability insurance through an insurance broker like Marsh?

Marsh is the world’s leading insurance broker. We arrange the insurance but are not the insurer. As an insurance broker, we negotiate competitive coverage and premium on our clients’ behalf to ensure they get insurance cover that meets risk exposures for their industry. Also, if the unexpected were to occur, we help manage and process our clients’ claims with insurers, helping to alleviate that unwanted stress.

With our wealth of experience across a range of industries and understanding of the market, our team are dedicated to arranging cover that aligns with your business’s risk exposures.

What does public liability insurance cover mean?

If you accidentally injure a customer, supplier or other person, or damage their property (including items), you may be liable to compensate them for their loss, and for the legal costs incurred. 

Even when you are not at fault, you can still incur significant legal costs when defending yourself. As a small or medium-sized business owner, such liability risks may put your personal assets at stake.

Public liability insurance provides financial cover for a business up to the limits of liability the insured has chosen. 




How much does public liability insurance cost?

The cost of public liability insurance can differ from business to business. Your public liability premium is calculated by insurers using a variety of measures, including your chosen level of cover, business turnover, industry, prior claims history and much more.

Insurers also tend to make judgement calls based on the number of claims they expect to receive in a year for a particular business type or industry. As an insurance broker, we’re able to help clients understand their insurable business risks and to arrange appropriate cover in line with their insurance needs. 

Choose your profession or industry above to request a quote for public liability insurance today.

What kind of businesses need public liability insurance?

All kinds of businesses are susceptible to public liability claims. In a few professions, such as Victorian plumbers and Queensland electricians, it can be mandatory to maintain public liability insurance. In some instances, suppliers, customers, landlords and other interested parties may require that you have a certain level of public liability insurance before work is commenced.

If you operate on premises which may be visited by third parties, or interact with third parties such as customers or members of the public, we particularly recommend that you obtain public liability insurance cover. 

What is NOT covered within a public liability insurance policy?

Don’t get caught out with insurance that doesn’t cover you for the risk exposures relevant to your business and industry which you wish to insure. Public liability insurance varies from insurance provider to provider and there are coverage triggers, exclusions, deductibles, excesses and limits that you should be aware of before jumping in and making a decision as to which insurer to go with.

We’re here to help you avoid unpleasant surprises, if you should ever wish to make a claim.

Examples of typical exclusions:

  • Injuries to your own employees - this is covered under workers’ compensation insurance
  • Damage to your own property i.e. cars
  • Asbestos-related liabilities
  • Redeeming faulty workmanship
  • Professional advice
  • Product recalls such as was required for multiple strawberry brands after needles were discovered: see this report dated October 2018
  • Fines and penalties such as for statutory breaches
  • Contractual liability such as where you assume liability in a contract regardless of fault

Please read the PDS for full details of exclusions that apply.


Is public liability insurance a legal requirement?

As explained above, some businesses such as Victorian plumbers or Queensland electricians are required by their state authority to have obtained public liability insurance before completing any work. Such insurance however is not a legal requirement for all small to medium-sized businesses.

While it is not legally required for all companies, it is highly recommended that all sole traders, contractors and  other Australian businesses consider obtaining public liability insurance. Whether you work on different jobsites, at the one company office or in public areas such as outdoor parks and shopping centres, public liability insurance can cover businesses wherever they are conducting business activities. 

Does public liability insurance cover contractors?

The answer to this question varies from industry to industry. Depending on the profession and work to be conducted, proof of cover may be a mandatory requirement before a business is willing to engage the contractor.

We highly recommend contractors obtain their own public liability insurance before performing work for another company.

Within trades industries, if a sub-contractor injures a third-party or damages their property while completing the hired work, they may be covered by their client’s public liability policy to a certain extent. However, if for example a sub-contractor is negligent and leaves his tools out causing a third party to trip and injure themselves, then this claim may need to be made under the sub-contractors own policy.

What are some definitions commonly used in public liability insurance policies?
  • Limit of liability: This is the maximum amount that an insured may receive under the insurance policy for a successful claim(s) during the period of insurance, subject to any sub-limits, which may also apply. Insurance policy options normally offer an overall limit of liability from $5 million to $20 million.
  • Excess: The sum which you are liable to pay in the event a claim is made on the insurance policy before the insurer then becomes liable. 
  • Inclusions: These are situations or events which are covered under the policy. Does the policy include cover for all your business risks?
  • Exclusions: These are situations or events not covered under the policy. Insurance providers can offer different coverage terms in their policies.


 All this information and more can be found in the policies’ Product Disclosure Statement (PDS). 

Talk to us now, we're ready to help

Selecting a public liability insurance policy for your business is an important decision. At Marsh, we have a dedicated team of expert insurance brokers that are available to help answer your questions in respect to your insurance requirements.

Call our dedicated number now to ensure you thoroughly understand the insurance solution on offer. 

Alternatively, you can click here to fill out our Contact Us form. One of our team members will be in touch shortly to assist with your enquiry.

Please note: In some cases, when arranging such insurance products, we will act under a binding authority on behalf of the insurer, and not on your behalf, and we will not market your particular risk to more than one insurer. These matters will be disclosed and agreed with you at the time of our engagement. LCPA No. 20/593.

Marsh Advantage Insurance Pty Ltd (ABN 31 081 358 303, AFSL 238369) (“MAI”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226 827) which is a related entity of MAI. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh Advantage Insurance on request.