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Insurance Brokers Code of Practice
The NIBA Code of Practice provides that brokers:Marsh Advantage Insurance subscribes to the NIBA Code of Practice which sets out the minimum standards clients can expect from brokers. The Code provides that brokers:
- Act in the best interests of the Client;
- Provide advice and guidance to enable clients to make informed decisions on risk and insurance protection;
- Provide full and accurate information for effective underwriting;
- Respect the client’s confidentiality in relation to all records and information;
- Ensure the validity and accuracy of all documentation;
- Make available all relevant documentation, policies and certificates, endorsements, and premium calculations as may be required;
- Be professional, efficient and responsive in all dealings;
- In the event of a claim, take every step necessary to ensure prompt and fair settlement;
- Work towards maintaining and enhancing the reputation of NIBA and its members;
- Act in the spirit of the Code and encourage others to do likewise.